DISMAL BATTERY PERFORMANCE OF NOTE 20 ULTRA

[sammy31]

Bought note 20 ultra on 25. 08.2020.

Been only 3 days and battery performance has been terrible on this. 

Maxm. Screen on Time : 3 hour 30 min.

They charged ₹1,00,000 + for this kinda battery.

And ya battery mode set to optimized. 

Adaptive refresh rate.

Screen resolution is FHD+ due to adaptive refresh rate. 

Yesterday i need to charge 50% twice to get screen 6 hours screen on time.

[prashant100]

only first day i charged it multiple times and as one of ma frnd told me to switch off the device after software upgrade as I observed some heating issues it is getting better day by day

[prashant100]

I m using adaptive screen with dark mode on i m not too much into games so that may be the reason

[sammy31]

dark mode on for whole day ??

[prashant100]

yeah but not on purpose I kinda like it

[prashant100]

most part of day

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve battery issue kindly follow the below step given below:-

- Battery optimization:- Settings > Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory

For more information on battery drainage please click on the link below:-
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question). Kindly send us the screenshot (which apps are consuming most of the battery).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support