Original topic:

DELETE: Call Record Delete Bug

(Topic created on: 05-17-2021 12:41 PM)
681 Views
NuClr
Active Level 7
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Galaxy Note
Dear Sam,
 Cannot delete call recording while calling, no option to delete even after I stopped recording during call. 
 I can delete all record only after I end the call, is this valid? 
 Why can't I delete the call recording after I stopped recording during call. 
 . 
 Pls refer the screen recording screen with no delete option and delete option appearing after callnis ended. 
 
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10 Comments
cs_member8
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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