Customer service response is PATHETIC!!

[MuzikD]

Just see what they have to say about monthly security patches. I am laughing because they said 4 security patches eligibility of Note 20 Ultra and shamelessly, they are not providing a single update in months. 

Have look and decide if you have spent your money in right thing. 

Most probably I will switch to ios next month.

I wanted one thing which company Mentioned in policy that they provide monthly security patches and they Dropped their balls on that.

 Now my work profile is disabled.

[MuzikD]

Ye to ati awasyak h.. 😂

[TheFastestIndian]

Yes yes 🤣🤣

[saarang007]

These support people have no clue...it's not their fault maybe...it seems management does not care to make these guys "tech-savvy" and keep them well-informed.

From the response, I think what they mean is (Jan + Feb = 1 security update)...and so on for 4 security patches till August 😅
Then we get Android 13 by December 2022 after all beta-testing is over.

[TheFastestIndian]

Are you sure Android 13 will be rolled by December ? I got Android 12 in Jan 2022 even after having Note series

[MuzikD]

Bhai.. ye time traveller hai... Abhi 10 min pahle hi aaya dec 2022 se.. 😂😂

@saarand007: just kidding, dont mind.

[TheFastestIndian]

🤣🤣🤣🤣🤣🤣🤪🤪🤪🤪

[saarang007]

Above comment is based on 🤞🏻 only.
😁

[TheFastestIndian]

Support ppl should be trained to have technical knowledge. I'm not a specialist like Tech YouTubers but I know what to reply or suggest

[MuzikD]

Bro, they have already announced for monthly security patches. And about 13... Plzzzz... Let them clear the mess they created in 12 first.

[saarang007]

Android 13 skip karenge shaayad...unlucky number hotaa hai naa 13?
So direct Android 14 aayegaa 🤣