Thanks for being with Samsung and sharing your concern. We would like to inform you that we do not recommend to root the device as it will void the warranty period of your device and it can also cause issues with the device. Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
