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04-29-2024 08:20 PM in
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04-30-2024 05:09 PM in
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05-10-2024 03:42 PM in
Galaxy NoteRechargeable batteries, such as those found on mobiles phones, tablets, laptops etc., become less effective the older they get.
Due to the chemical processes inside the battery, the battery life and ability to hold charge can decline over time.
If you are concerned about your battery life, there are some things you can do to generally help save your battery:
- Turn off Wi-Fi when it is not being used
- Turn off Bluetooth when it is not being used
- Turn brightness to auto-brightness
- If you are able to, turn on power saving mode
- Decrease the amount of time before your screen goes to sleep
- Change your email settings and reduce the frequency your emails are pushed to your phone
- Close apps once you have finished with them, don't leave them running in the background
- Remove widgets and disable any live wallpapers on your screen
- Try purchasing a portable charger to carry with you
- The battery will deteriorate quicker if the device is left with a depleted battery for an extended period of time
Also Test the battery health
Open Samsung Members App and tap "Support" on the bottom.
Check your battery status through "Phone diagnostics".
Tap "Test all".
For further assistance ad an assessment you can take the device to an accredited service center

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05-01-2024 01:49 PM in
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05-03-2024 08:36 PM in
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05-10-2024 03:40 PM in
Galaxy NoteThank you for reaching out supernova8598.
Please try the troubleshooting steps below;
Please soft reset your device. Press and holding the power and volume down buttons until the device restarts ( this will not erase data, it is just to reboot the device)
Reset your S Pen.
1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Advanced features.
4. Select S Pen.
5. Select S Pen remote.
6. Select Menu.
7. Select Reset S Pen.
Please also ensure your device's software is updated
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05-10-2024 03:42 PM in
Galaxy Note