Camera not Working

[Natasja97]

Hi Everyone, 

I've had my Samsung Galaxy Note 10 Lite for about 3 years and the camera just stopped working after a software update a few months ago - 

This is on the Samsung Camera app itself as well as any social media platform. I just get a blank screen. 

The phone is still in excellent condition and has no damage. The camera was working perfectly fine up until I did the update. 

I installed all the patch security updates released after the main update, cleared the cache on the camera app and even tried a factory data reset, but still no luck! 

Has anyone else experienced this? Any advice would be appreciated! 

Thanks! 

[Lucky_01]

Either the update came with some sort of a glitch or theres something wrong with the camera's hardware

Take it to a samsung branch to have it checked out..

[AsabongaMhlungu]

You need to update the phone