Camera issue

[Mbraj]

After software update camera is not getting focused in normal I mean at 1x when I try to increase to 2x then focus n clarity get better any solutions 

[Surajo77]

shake your phone in 1x

[Mbraj]

No I done all things visited service centres blindly they are telling to change camera by paying amount its ridiculous paying 1lak after software update bugs is from Samsung n they are not ready to accept

[Mbraj]

It's fault from samsung worst exp never ever I recommend to family not to buy samsung

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Clear camera app data: Settings >> Apps >> Camera >> Storage >> Clear data.

Reset camera settings: Camera >> Settings >> Reset Settings >> Tap on Reset

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.