Camera Live Focus mode issue - Note 10 plus

[S_Kumar73]

Live focus photo mode not working properly. When we choose the background color removal option, it actually removes color from the object and keep the background colors. See the picture 

[Dilli]

lol Thats reverse colouring error of Samsung. a big mistake between background and foreground 🤣🤣🤣

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset camera settings
Camera > Settings > Reset settings > Reset.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[S_Kumar73]

Hello executive,

For all of our query you people simply sharing the default format. Either you people are not trained well to think beyond this level or samsung paying very low wages that lead you all not to use your application of mind. We are the end user. We are not moron. We know all the basics even know more than that. When we sharing here is the one which is something need to be looked by the developer. So we request you to forward our query to concern team. Otherwise they never know what customers facing. So pls stop replying like this.
Thanks.

[S_Kumar73]

Dear moderator

your default reply says, reset settings. and then sending error report

before I post this error. I did reset the settings. still it persist. then I sent error report, after that only I posted here.

the main surprise is I got response from the executive is 100% same what u shared here. both of you sending the same chat or response. As a end-user what we can do now.