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Beginner Level 4
My Samsung level U Bluetooth headset is getting auto discount since few days.

I feel there is something problem with Mobile only. May be recent update received got affected. 

anyone facing same issue..? 
2 Comments
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Expert Level 4
Your mobile Bluetooth has 4.0 or 5.0 low latency Bluetooth. Maybe the device you are trying to connect with Bluetooth may not be of higher version like your mobile and may have version 2.0.

2nd option is reset your network settings and try again
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:


1. Clear paired list
Settings > Connection and turn on Bluetooth > Setting option along with the paired device > Unpair.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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