S Pen issue

[samtn]

I am using Galaxy Note 10 after April security patch update my mobile S Pen not working it's always shows disconnect I am using my pen to another note 10 with working there but not working with my phone I am testing my pen hardware no problem with the pen Bluetooth functionalities and air actions not working but my pen working with display touch any solution please thank you

[shivdas jai shree ra]

Bluetooth connect Nahin ho raha hai

[samtn]

Yes sir. Keya kare

[RishabhSinghChhatwal]

Same problem I'm having in note10+ s pen is showing connection and afterwards ot shows disconnected, any one have any solution please tell us.

[samtn]

I'm contacting customer care so many times. Disappointed

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

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Warm Regards,
Samsung Customer Support