Feifei922
Beginner Level 4
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Galaxy Note

My battery was stuck on 83% then suddenly it goes down, even though i already plug in the charger the original one.. sometimes it goes 84% then goes down... i already reset the apps, and restart the phone.. but i still facing the problem.  I don't know if that is my battery problem or the usb port problem...

 

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2 Comments
Møňū
Active Level 10
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Galaxy Note
Change your charger and then check ✔
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Samsung_Support2
Expert Level 2
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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