Original topic:

Battery drain

(Topic created on: 02-28-2020 08:23 PM)
147 Views
mittul1234
Active Level 4
Options
Galaxy Note
Hi guys, 
My note 10 plus is only giving me like 5 hours of screen time battery is draining very fast 
Can anyone help me? 
8 Comments
S_Kumar73
Expert Level 5
Galaxy Note
yes. it's because of android 10/ one UI 2.0 issue. we got around 8 hrs when we are in android 9. after 10 update we get only 5 to 6 max
mittul1234
Active Level 4
Galaxy Note
which phone do u have
0 Likes
S_Kumar73
Expert Level 5
Galaxy Note
I'm also using note 10 plus
0 Likes
VATECH
Active Level 1
Galaxy Note
take backup and reset
0 Likes
λκSΗαγ
Active Level 7
Galaxy Note

Please perform the following steps to resolve the issue:
For battery drainage issue follow the given link: http://www.samsung.com/in/support/skp/faq/1101689
1- Charge the device with the original charger.
2- Follow standard battery charging procedure (charge a fully discharged the battery in Switch-off mode up to 120 ~ 150 min)
3- Perform Interactive checks through the Samsung Members Application (Samsung Members > Get Help > Interactive checks > charger/USB).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
0 Likes
batking33
Active Level 8
Galaxy Note
no help
0 Likes
Sahilj1
Active Level 7
Galaxy Note
bro 5hours of screen time is enough for a 4500mah battery.my phone has 6000mah battery which gives 6.5 hours of screen time
0 Likes
Galaxy Note

Hi there,


To resolve the issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1101689

Regards,
Team Samsung Members

0 Likes