Original topic:

Battery drain after software update

(Topic created on: 01-05-2017 02:52 PM)
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Ashu
Active Level 1
Options
Galaxy Note
I have recently updated my software and after the update the battery is draining very fast. earlier my battery used to last for more than 24 hours but now it hardly goes for 4 to 5 hours. this is without using any processor intensive tasks or playing games. the phone is mostly warm for no reason.6bc75f7f-6c84-4232-a141-a6b7e53005a4.jpg
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3 Comments
Aimu
Active Level 1
Galaxy Note
yeah it happened in my phone also ...My phone is Samsung Galaxy J7
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admin39
Active Level 6
Galaxy Note
Thank you for Joining Samsung community. We would recommend taking some troubleshooting steps to further isolate what you may be experiencing.
Find troubleshooting steps on provided link http://www.samsung.com/in/support/skp/faq/1119802.
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Ashu
Active Level 1
Galaxy Note
These troubleshooting steps don't help..it's the software update that is the culprit..please suggest how to roll back the update
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