Original topic:

Auto Brightness

(Topic created on: 04-23-2020 11:22 AM)
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ArpitGupta
Active Level 4
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Galaxy Note
Auto brightness isn't working properly after one ui 2.1.
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3 Comments
hedgehog
Expert Level 5
Galaxy Note
reset device ek baar clear cache
S_Kumar73
Expert Level 5
Galaxy Note
reset is not the option every time. its just user interface update not OS upgrade.
Samsung_Support3
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve your issue follow the bellow troubleshooting steps:

 

1. Restart your device :- Press and hold the power key > Press restart > Phone will gets restart.

 

2.Check device in safe mode :-
Steps to enter into Safe Mode :- Press and hold the Power key, when Power off icon appears > hold power off icon.
Exit safe Mode:- Restart device.
Note:- If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.


If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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