Original topic:

Attention : Galaxy Note 10 Lite users

(Topic created on: 01-29-2021 11:56 AM)
205 Views
Kamal_G
Active Level 3
Options
Galaxy Note
Copy paste below written issue and send it to Samsung by error report section of Samsung Members app. If we do bulk reporting Samsung will definitely look after issue. just writing in community about issues doesn't help. Use error report section of Samsung Members app.
And spread this message to all the Note 10 lite users and ask them to do same.


Copy Paste Following in Error Report Section.
Galaxy Note 10 Lite is facing Screen Lagging issue while using device when put on charge.

Screen Lags so much that even scrolling page becomes laggy too and Touch Response reduces significantly.

When we unplug charger device works fine. 

It's an common issue faced by almost all note 10 lite users as you can check in Community also.

So please forward this issue to technical team so that they can fix that issue by releasing an update.

We already tried all the Troubleshooting Steps so please do not copy paste these steps again.


4 Comments
Anikroyale
Expert Level 5
Galaxy Note
This is not only for Note 10 lite but for most devices.
AGP25
Active Level 7
Galaxy Note
I haven't experienced this thing till now...but I've heard many units face this issue..it can be fixed with a OTA...hope it rolls out😅
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Karan1152004
Beginner Level 2
Galaxy Note
my phone had quick response its good but not ok for me pls cut it
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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