Android Pie Beta Upgrade issue

[Dann]

I own Samsung Galaxy Note 8, I registered for android pie beta and after completed the installing and entered my encrypted code the screen goes black and displays pop for fraction of sections although can hear charging sound and lock sound clearly. the displays absolutely fine when restarting but only wears off when it enters the android mode.

[Nishitkohli]

go to service centre they will reinstall firmware in free

[Dann]

but then all my data will be erased???

[Nishitkohli]

then from pc try backup your data via smartswitch

[Nishitkohli]

bro you have to stop secure start-up before update to beta pie now service centre is the only solution

[ChakhnaChor]

Same thing happened to me as well.
Don't worry.

Just google how to restart note 8 in safe mode. Then follow the same procedure.
Your phone will restart, then you can take the backup of your data and after that you can reset your phone. It will work fine after that.

No need to go to a service center.

[vinayshah]

Always hard reset your phone after every major update. It'll improve the overall performance and remove all the bugs due to conflict with the old files of old OS.

[admin_]

Thank you for being a part of Samsung community. We apologize for the inconvenience you are facing issue in the device after the update. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback via Samsung member application i.e. Samsung member BETA app> BETA feedback>Send feedback>Error report>Collect log files>attach.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/