Original topic:

5G issue with Jio telecom in Note 20 Ultra

(Topic created on: 01-13-2023 03:27 PM)
325 Views
vikasthakur
Active Level 3
Options
Galaxy Note
Samsung sold this gadget as 5G phone. BUT IT IS NOTHING MORE THAN 4G PHONE.

5 Comments
bv123
Active Level 5
Galaxy Note
Same with me
0 Likes
ajitsaria
Active Level 10
Galaxy Note
Even the December 2022 update released is without 5G support. I have registered a complaint for 5G update not provided and hence 5G not working at National Consumer Dispute Resolution via Twitter https://twitter.com/aajitsaria/status/1607396045608357891?s=20&t=GeXd2DbOdxldPVYU6baTEw Please open the above link and like and retweet.
0 Likes
Rak14384
Active Level 3
Galaxy Note
We have paid for 5G devices. If our problem is not solved then it is not our problem. We have nothing to do with Samsung's problem. Provide solution in one week or replace our equipment with upgraded model. We have to spread our concern. Tag us all on Twitter and other social platforms.
cs-member11
Moderator
Moderator
Options
Galaxy Note

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
vikasthakur
Active Level 3
Galaxy Note
Do send me this message again
Why are sending the same message instead of giving an update.
0 Likes