Original topic:

10 files waiting

(Topic created on: 05-01-2018 12:34 PM)
Beginner
Active Level 1
Options
Galaxy Note
I keep getting this message that "10 files waiting" download size requires wi-fi. I turned on wi fi an nothing happens. I tried almost everything. please help.
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4 Comments
SandeepDdn
Active Level 9
Galaxy Note
try to delete and clear download manager app data from settings > apps > Download manager > storage > clear data2499edc2-ce87-4429-966c-d622ef719754.jpg
Beginner
Active Level 1
Galaxy Note
I don't see this download manager option under apps 😫
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admin_
Expert Level 5
Galaxy Note
Thank you for reaching out to the Samsung community! We would like to inform you that kindly clear the device download manager from settings>>apps>>3 dot>>show system apps>>Download manager>>storage>>clear data. In case the issue still remains, we welcome you to approach us via remote access feature under support option in Samsung Members App.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Beginner
Active Level 1
Galaxy Note
Thanks for the quick response. I tried the same and it worked. I no more see that error.
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