Original topic:

usb connecting disconnecting issue

(Topic created on: 04-12-2020 07:53 PM)
188 Views
jcube
Active Level 2
Options
Galaxy M
Im samsumg #m30s user   i got and update to.andriod 10 and aftr installing with few days notification show usb connected disconnected
Any body knows the solution to.this 
12 Comments
jcube
Active Level 2
Galaxy M
same i also samsung is shiy
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

Go to Setting-->> General Management-->> Reset

 

Critical Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

 

Kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Akash75
Active Level 1
Galaxy M
your problem solved ?
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