Original topic:

update on touch screen issue

(Topic created on: 02-23-2021 01:31 PM)
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Raz_
Active Level 9
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Galaxy M
once again i come here with complain as the touch screen getting worse and worse each day, ghost touches has increased tremendously, as well as the screen hanging. Note: i do NOT have any kind of physical damage whatsoever, and yet it's acting like there are all kinds of problems hidden inside. though i feel like after each security updates it gets less and does no occur often. samsung has done a awful job with making budget devices that has specification of a midrange device. which means poor housing, and poor housing equals bad touch sensitivity.

Device - M20 
13 Comments
Ehsank
Expert Level 5
Galaxy M
yes you will get a call
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Ehsank
Expert Level 5
Galaxy M
then do one thing send email and elaborate all ur issue with their reply and lets see i hope u will get some proper reply/solution

service head email id👇

servicehead.in@samsung.com
Raz_
Active Level 9
Galaxy M
i always perform a cache partition clean up, even once a month without the device being updated
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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