I am writing to report a green line and pink line that suddenly appeared on the screen of my Samsung Galaxy M52 5G. This happened after a recent software update and without any physical damage or drop.
I have noticed that this is a widespread issue affecting many Samsung phones with AMOLED displays. I believe this is a manufacturing defect, and I kindly request a free screen replacement under Samsung’s customer goodwill or any existing service program.
I’ve been a loyal Samsung user for many years and have always trusted the brand for its quality and innovation.Please help resolve this at the earliest
We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.
We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter as per Samsung guidelines.
We would kindly request you to visit the service center, and we hope they will be able to assist you after inspecting your device. According to Samsung policies, repair charges may apply. They will ensure you receive original parts at a genuine cost along with a service invoice.
Additionally, we are taking your valuable feedback regarding the extension of the list of models for the display policy into consideration.
