Original topic:

unable to send or recieve text massage or otp in my m30s

(Topic created on: 06-01-2020 11:49 AM)
181 Views
ratandeep
Beginner Level 2
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Galaxy M
Kindly help me to resolve the issue of sending or recieving text massages or otp in my m30s
3 Comments
AMPK
Expert Level 3
Galaxy M
Why don't you download and try with Google SMS app.
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Jiyodilse
Active Level 9
Galaxy M
check all storage permissions for correspondence apps ...

and

clear cache data and force stop of msg app...

and check again...
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check the message center number:-
Please follow the below steps:- Messages>More (Three dots)>Settings>More settings>Text messages> Tap on Message Center>Enter the correct Message center number and Tap on OK.
Note: Contact your service provider to get the correct message center number.

 

2. Clear the messaging app's data:-
Settings>Apps>Select and tap on Messages>Storage>Clear data>OK>Message app data cleared

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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