Original topic:

unable to send messages SMS

(Topic created on: 10-05-2020 04:17 PM)
4502 Views
Bindu01
Beginner Level 2
Options
Galaxy M
Dear Samsung team,

I am unable to SMS from message app after recent update, i have performed every step, 1.Clear data 2.Safe mode 3. Factory rest. When I used the same sim on other phone I am able to send SMS. When I have checked In settings message center number showing as (not set)  when I tried to input number manually, it says showing pop up unable to save center address

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16 Comments
Ehsank
Expert Level 5
Galaxy M
do one thing
long press on message icon >app info>storage >clear cache and data, back to settings click on force close then restart your device then check
and if not worked then contact customer care and ask message centre
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Bindu01
Beginner Level 2
Galaxy M
I did that way also, after that I have contacted customer care they said to visit Samsung center
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Ehsank
Expert Level 5
Galaxy M
i think you contact Samsung customer care
but i think you should contact your sim provider customer care or visit their outlet
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Ehsank
Expert Level 5
Galaxy M
do one thing more
go to settings >general Management >reset>reset settings +reset network settings
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Ppssk
Beginner Level 2
Galaxy M
I am facing similar issue on new f41, how to fix it?
darlz
Beginner Level 4
Galaxy M
yeah same I also have f41 and same issue😒
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Binnie
Active Level 1
Galaxy M
unable to send messages
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mna15
Beginner Level 2
Galaxy M
same issue I am facing with Samsung S21
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