Original topic:

solution is here for vi network problem on m series

(Topic created on: 07-18-2021 10:31 AM)
2423 Views
Members_3Ofphlv
Active Level 6
Options
Galaxy M

today I'm using Vodafone (vi)sim on m21 ..1st i see there is no volte because its automatically switch to 3g to 4g .then i download samsung band selection app from playstore and lock band 3 for Vodafone sim .my network problem sloved i am getting 52mbps .after that i contact vi customer care on Twitter .and i tell them that i am using m30 device please enable volte service (but my device is m21 which is not listed vi volte supported device list ) . after 5-10 mints volte service automatically activated  .....now my all problem sloved and i am using high speed Vodafone service. 

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 just follow my tips and fix your vi network problem 

1)lock band 3 for vi network 

2)contact vi customer care on Twitter for volte..its doesn't matter which device you are using. just tell them you are using samsung galaxy m30 .otherwise they told you that your device not supported vi volte service.. ..

 

enjoy vi high speed internet. 🤤

8 Comments
love4chat
Expert Level 1
Galaxy M
Simply give ur number and ask them to activate volte services...that's it
Galaxy M

yes .but normally,...if you called to customer care number  they don't listen you ,and telling you that your service is already activated/device not support. **bleep** bla ...so its better to go on Twitter. not only vi .airtel ,jio customer care support on Twitter is also good .

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Sumitpatel
Active Level 7
Galaxy M
Leave Vi bro
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Sumitpatel
Active Level 7
Galaxy M
And take Jio 4G
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Galaxy M

i already have jio 4g as my main sim ...but vi is for internet  ...at my area jio 4g is not so good .specially evening time .......but vi have good speed .because in my area 90% people are using jio/airtel  ..

see the speed of vi after locking frequency band . 👇

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Galaxy M

Locked to what band bro?

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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy M

Samsung Members Application on Google Play Store says my m31s is not compatible

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