samsung m21 bugs/issues

[Ratna2615]

I'm using Samsung m21 device. It's hardly been 2 months and there are lots of bugs in my device. 

1. Camera app lags a lot while loading, several times it generates just black image after image processing.

2. Does not connect to my MSI laptop via Bluetooth. 

3. Touch becomes unresponsive sometimes. Gesture navigation bar doesn't work. 

4. Wifi automatically gets disconnected, '
WiFi keeps disconnecting' message pops up in the notification bar. 

I went to service center too for these problems and they did updated the software too. But yet these problems persists.

Black image after processing

WiFi disconnect

[Byadav]

There is a new update come with lots of new features. Hope you enjoy them. If need any help, left a message

[tx09 · Accepted solution]

wait for next update

[8220789653]

Bluetooth on

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. We would request you to kindly send us the screenshot, video and error log file with in 15 minutes of issue occurrence through error report section from Samsung Member Application:-
Samsung member application > Click on get help > Send feedback > Error report, so that we can help you out with this.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support