Original topic:

Green Line issue

(Topic created on: 08-11-2024 01:32 PM)
572 Views
paulrohan
Beginner Level 5
Options
Galaxy M

Green line issue found on Samsung M52 5G. I really don't know why Samsung is realsing updates with lots of bugs, few months ago, my old S10 Lite had the same green line issue.

The biggest problems with smartphones are that it's always better to not update the smartphone if it's working properly, or else things like this will come, and if the device is not under warranty again, we have to spend money from our own pockets even if the fault is from company's side.
 
Samsung claims to make the best displays in the world, and this is the result you get. Also, Samsung is more favorable for their flagship S-series by providing free display replacements for smartphones, and then what about customers who are using M-series smartphones? 
 
I am really disappointed with Samsung. Are there any M52 users who are facing the same green line issue on their smartphones?

image


 




7 Comments
broMango
Active Level 6
Galaxy M
Its a new feature. Samsung knew we M52 5G users are lonely so they gave us new friends in the form of lines. I have 3 new friends because if samsung, they arent shown in screenshots so i cant tell how many you got.
0 Likes
Oldy4756
Active Level 10
Galaxy M
This is nice way of looking at it. I Hope you make good friends in real too.
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
0 Likes
krishan004
Active Level 7
Galaxy M
If you want to show green line on phone don't take screenshot cause your phone have issues not others phone. So click pic with different phone then post
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have mentioned that you are facing issues after the update, So, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
broMango
Active Level 6
Galaxy M
0 Likes