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03-21-2021 11:31 AM in
Galaxy MLast year 10th October , I bought a samsung galaxy M30s . for last 1YR (That is warranty period) it would would working fine. After wards that is last update (october 2020) it would be crashed .
I would send the mobile to authorised service center. They told it was motherboard issue , the replacement cost of motherboard may be around Rs 8000. So in which way it would happens after updating the software. I Investigate via Internet on Samsung complaints website . Approximately lot of persons complaining about the same issue. we didnt expecting these from reputed company like SAMSUNG.
So kindly recovery all crashed mobiles and provide defect free update as well as mobile as soon as possible.
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03-21-2021 11:36 AM in
Galaxy M- Mark as New
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03-21-2021 12:09 PM in
Galaxy M
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03-23-2021 11:40 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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06-21-2021 07:27 PM in
Galaxy MAlready Registered but didn't take any action.
Please explain here which kind of solution you will provide in this situation So other member can trust on you.
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06-22-2021 08:23 PM in
Galaxy MExactly same issue that I faced after passing of 1 year and 1 month of purchase of my Samsung M30s (6 GB, 128 GB) model. The mother board crashed after an update and then the local service center said that its has been a common issue for most M30s handsets. They said to replace the mother board with a cost of around Rs.9000/- .
I did not expect it from a Global brand like Samsung. Even cheap chinese phones lasts long for 3-4 years. We users definitely deserve a resolution from Samsung on this issue. The company should refund the money or replace the mother board free of cost. In future, we may opt to tweet to several stakeholders on this as well.
Dr. Aruna Kumar Panda
Berhampur City, Odisha (India).
Whats App: (+91)9178493300
arupanda@ymail.com
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10-02-2021 12:58 PM in
Galaxy MI have also motherboard crashed issue....
Very bad service from samsung..
Bekar mobile m30s..
Purchased in October 2019..
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06-22-2021 08:22 PM in
Galaxy MExactly same issue that I faced after passing of 1 year and 1 month of purchase of my Samsung M30s (6 GB, 128 GB) model. The mother board crashed after an update and then the local service center said that its has been a common issue for most M30s handsets. They said to replace the mother board with a cost of around Rs.9000/- .
I did not expect it from a Global brand like Samsung. Even cheap chinese phones lasts long for 3-4 years. We users definitely deserve a resolution from Samsung on this issue. The company should refund the money or replace the mother board free of cost. In future, we may opt to tweet to several stakeholders on this as well.
Thanks,
Dr. Aruna Kumar Panda
Berhampur City, Odisha (India).
Whats App: (+91)9178493300
arupanda@ymail.com
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09-08-2021 12:12 AM in
Galaxy MMy Samsung m30s mobile suddenly stopped working after security update and care center told me that motherboard is crashed. My mobile is out of warranty and i cant afford 7k for the mistake that I didn't made, if this issue cannot resolved by you then i will not hesitate to lodge complaint in court. This is pure fraud and i didn't expected from global companies like yours although I'm a Samsung customer since past 10 years. Waiting for your reply ASAP.
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04-20-2021 12:03 AM in
Galaxy Mhttps://www.samsung.com/in/support/spare-part-pricing-list-for-repair/
