Original topic:

restarting issue

(Topic created on: 06-24-2020 12:07 AM)
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ShivaKalotra
Active Level 1
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Galaxy M
Hi Respected sir/maam. I purchased new sumsung mobile recently, model is m30s. I recently send you a restarting issue in my phone. This issue not solve yet as your guideline. My phone problem is that in every single day it restart automatically within 5-6 min. All setting i checked already. Please tell me how to resolved this problem. Because i thought that there is any problem in this handset. Pls solve my confusion and my problem.
4 Comments
Galaxy M
1st done a hard reset if ur phone has still that restart problem then go to the service center and ask them to do software on it, after that if u face that issue again then the problem is with ur phone , i also face that issue in my s7 edge, then they changed motherboard of my phone,
Aashish
Expert Level 4
Galaxy M
Ya right, back it up and take to a service center.
ShivaKalotra
Active Level 1
Galaxy M
ohokay thanx guy's
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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