Original topic:

network problem (wifi )

(Topic created on: 03-14-2021 01:36 PM)
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levi103
Beginner Level 4
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Galaxy M
I am using samsung galaxy  m31s in that phone wifi speed very slow compare to another phone even you tube video also buffering 
Please samsung team slove this problem 
2 Comments
Ehsank
Expert Level 5
Galaxy M
once go to settings >general Management >reset >reset network
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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