Resolved! Solved

Original topic:

network issues in M30s

(Topic created on: 08-27-2020 07:44 PM)
106 Views
Anonymous
Not applicable
Options
Galaxy M
I have been facing network issues a lot in M30s from July update... It seems to be fine and very next minute I don't get any transmition, speed or data.. I used to think this is because of network provider I.e airtel so I raised a complaint on this too..


image

With no resolution yet and many calls with CC I decided to check with another device and here are the results... 


image


image


image


image

Seriously? 4yr old J7 prime performing better.. Not even single issue or drop in whole day of my test.. 
Also you can Lte- A, 4CC and 2CC. 
I contacted airtel on this too their reply is " Sir, we are providing CA even in band 40 unlike other networks who provide it in band 66+" that's the reason you are seeing those in J7 prime with supported band 40..  
Then why I'm not seeing 4g+ ?  
" Sir, network and CA is in our hand 4g, lte and + depends on device, manufacturer and how they tweaked it in their UI "

So here comes my M30s 


image


With whole day test not a single time I saw bandwidth falling below 2300 in J7 prime and not a single time above 900 in M30s.. 

In same location, same place, same area why J7 prime is performing better than M30s? 
 
Here are the hardware specs of both.. 

J7 prime

image


M30s 

image

Note : 
1. I didn't blurred location so everyone should know test conducted in same place

2. I used same airtel sim in both devices 

3. Network issues are from last update and became serious from 15days..  10days back I reinstalled firmware by visiting service center hoping it may fix. 

App I used.. Recommended by many tech reviewers and youtubers in recent times

Anonymous
Not applicable
Galaxy M
Ohh.. Area?
Solution
chitti1998
Expert Level 1
Galaxy M
balapur
Anonymous
Not applicable
Galaxy M
Ohh ok👍👍
0 Likes
Solution
Sumitpatel
Active Level 7
Galaxy M
Share this problem to Samsung bro, hope it would be solve in next upadate
0 Likes
Anonymous
Not applicable
Galaxy M
Already done..
0 Likes
Anonymous
Not applicable
Galaxy M
Install that app and check yours🤔🤔
0 Likes
Solution
Sumitpatel
Active Level 7
Galaxy M
Name of App??
0 Likes
Anonymous
Not applicable
Galaxy M
Netmonster link given in post
0 Likes
Solution
Sumitpatel
Active Level 7
Galaxy M
Bro, what is meaning of Logging level ??
0 Likes
Anonymous
Not applicable
Galaxy M
Depends.. Which one you are talking about?
0 Likes