Original topic:

m31 internet problem

(Topic created on: 08-14-2020 09:35 PM)
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kk100
Active Level 8
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Galaxy M
Hello. I use Samsung Galaxy m31. When I turn on the mobile data it well work for only 2 to 3 minutes and then it stucks and not work for some time. Why this happen? And I used Samsung Galaxy c9 pro before m31 it shows LTE+ but on that place m31 shows only LTE why? Give an updates gor this bug. 
9 Comments
veer
Expert Level 5
Galaxy M
yes have network issue bro wait for next update also send feedback to samsung via member app
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Galaxy M
Its the ISP issue bro. I have also experienced it.
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kk100
Active Level 8
Galaxy M
How to solve thod problem.
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Galaxy M
?
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kk100
Active Level 8
Galaxy M
what is ISP issue bro.
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Galaxy M
Actually its the issue from your "Internet Service Provider".

It can be anything improper signal transmission from antenna, too much crowd near you and the signal strength is low, they might be intentinally doing it.

Because I am using Airtel sim and this happens with me everyday, they intentinally provide you poor network now a days, because they want you to spend extra money and become their platinum member.
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rajat2094
Active Level 1
Galaxy M
Bhai muze bhi same broblem aa rha tha...par abhi kuch dino se thik ho gaya hai...maine pahle Reset all network settings ko reset kiya and data roaming on kiya...or ek bar sim nikalkar firse lagaya...tum bhi try karke dekh lo...
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kk100
Active Level 8
Galaxy M
ok. bhai
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Samsung_Support5
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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