Original topic:

m30 device USB connector connected/disconnected notification display

(Topic created on: 11-07-2022 11:49 AM)
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nikhilmandaliya
Active Level 5
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Galaxy M

my m30 device USB connector connected/disconnected notification display I can't hide this notification also my phone display not turn off

or mobile battery very high usage and heating phone pls help me Samsung care or dear my friends... this problems last 3months no solution found 

5 Comments
Galaxy M

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > support > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

shekhardemon
Active Level 5
Galaxy M
we have done this number of time but instead of seeking software issue they always suggest to do the hard reset for my phone
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

1. Settings>>>Developer option>>Default USB configuration>>>USB tethering>>Disable it.

2. If the issue still persists then check the USB connection. Perform interactive checks through Samsung member apps:- Path:- Samsung member>>>Get help>>>Interactive check>>Charger/USB.

3. Also make sure that you are using a genuine Samsung charge.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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Galaxy M
Samsung you need to grow up solving customer's issues....despite of all your suggestion nothing is working out.
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Galaxy M
If this really continue happening your brand is loosing value atleast from me