Original topic:

USB connector problem

(Topic created on: 09-20-2023 08:19 PM)
134 Views
Tudhi
Beginner Level 2
Options
Galaxy M
I am constantly facing a problem in which a notification "USB connector connected disconnected" keeps on popping and disappearing constantly. Somebody please help me.
6 Comments
YashSonii
Expert Level 1
Galaxy M
Use original cable only
0 Likes
sarnandu
Expert Level 1
Galaxy M
are you using usb connector
0 Likes
Tudhi
Beginner Level 2
Galaxy M
No
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samfan91
Active Level 10
Galaxy M
Restart your mobile and use only original accessories.
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cs_member10
Expert Level 5
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Kindly follow the easy troubleshooting steps which might help to solve the issue.

1. Settings>>>Developer option>>Default USB configuration>>>USB tethering>>Disable it.

2. If the issue still persists then check the USB connection. Perform interactive checks through Samsung member apps:- Path:- Samsung member>>>Get help>>>Interactive check>>Charger/USB.

3. Also make sure that you are using a genuine Samsung charge.

Check the device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

0 Likes
Tudhi
Beginner Level 2
Galaxy M
Most probably a software issue. Why don't you people provide us with a software update fixing it? Many users have this same problem on samsung devices.
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