Original topic:

heating issue in m51

(Topic created on: 02-26-2021 08:40 PM)
1244 Views
Snehpreet_singh
Active Level 4
Options
Galaxy M
Is there anyone facing heating issue in m51 after feb security patch update or i am the only one.
10 Comments
Galaxy M
just clear the cache, as for no I don't have any heating
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Galaxy M
there is no Heat problem being faced here both while charging the phone and when not charging.

Do you face the issue while charging? If yes, then I would recommend installing "Ampere" app to see the Battery information while charging.
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Nishu956
Active Level 6
Galaxy M
no heating issues even while playing games also
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Ehsank
Expert Level 5
Galaxy M
If after update then wait for few days, and as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
shivampahwa
Active Level 6
Galaxy M
but after this update I am feeling my mobile is more smooth now
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phant0mX1
Active Level 4
Galaxy M
device isn't heating but yes indeed battery performance has been deteriorated. I can observe battery draining more than what it used to do previously before feb security patch.
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ShanimSingh
Active Level 6
Galaxy M
i notice rapidly battery draining
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Sanjibad
Active Level 2
Galaxy M
Same issue in my m51
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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