Original topic:

frequent App Crashes

(Topic created on: 05-14-2020 07:27 AM)
134 Views
nikhil007
Active Level 3
Options
Galaxy M
I am facing huge app crashing in Netflix app..
Please help me out if any one is facing  the same issue on Samsung Galaxy M30S ????
3 Comments
hedgehog
Expert Level 5
Galaxy M
it's Netflix problem not phone problem
Netflix is going under some maintenance
even in my note 10 plus it crashes👍👍👍
don't worry
hedgehog
Expert Level 5
Galaxy M
if I solved ur query kindly accept as solution 👍👍👍by clicking 3 dots
cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We at Samsung understand your concern. Kindly follow the below mentioned step to improve the performance of the device:

 

  1. Clear cache memory of a particular application: Settings>Apps>Select particular app>Storage>Clear Cache

If the issue still persist, we would request you to contact Netflix service provider.

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

 

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