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05-11-2020 04:16 PM in
Galaxy MHow can we reinstall android 9.0?? I don't want 10. Cant able to connect with windows 10. There is some hotspot issue in m30s after update.
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05-11-2020 06:20 PM in
Galaxy M- Mark as New
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05-11-2020 06:38 PM (Last edited 05-11-2020 06:40 PM ) in
Galaxy Mhotspot is turned off but still it's on
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05-15-2020 04:28 PM in
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05-14-2020 04:49 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Uninstall apps.
a. One by one, uninstall any apps you downloaded just before your phone or tablet began having the issue.
b. After uninstalling each app, restart the phone or tablet and see if it is functioning normally.
c. After you uninstall the app that caused the issue, you can reinstall the other safe apps you just deleted.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support