display issues

[raizo44]

Hi good all. I recently bought galaxy m30s. mobile was good but amazon prime is not playing HD content. Netflix is streaming in HD quality but not amazon prime. though galaxy m30s has widevine L1 certification prime vidoes not playing in HD content. what's the issue?? 

[Anikroyale · Accepted solution]

Reinstall Amazon Prime video app, there were some DRM issues with M30s which was resolved just weeks ago. Reinstall and your issue will be resolved.

[raizo44]

thank you for your suggestion. it's now playing in HD content. 😊

[Anikroyale]

My pleasure helping you, you can accept my reply as solution in order to mark this post as solved to help others.

[Anonymous]

DRM issues fixed with September security update. And prime app issues also fixed yesterday. just clear app data and you are good to go.

[raizo44]

thank you for your suggestion..