Original topic:

camera issue, charging issue, no game booster

(Topic created on: 10-03-2024 07:46 PM)
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rs012
Active Level 3
Options
Galaxy M

i recently bought m55 and its not good at the price point. i found a lot of problems in camera app like frame drop, 4k recordings are the worst not smooth too much laggy, take too long to capture portrait shot continuously. the worst camera experience i ever had. And more isa about game booster not available and doesn't show super-fast charging with 45W Samsung's original adapter which i bought from the same store and cable which i got in the box.

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6 Comments
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the Super fast charging and fast charging both options are integrated into fast charging after the update. However, as of now, the game booster feature is not available. We have noted your feedback regarding the same and we are continuously working to make our products better and more efficient. Furthermore, kindly perform the following steps to resolve your device camera issues.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

rs012
Active Level 3
Galaxy M
Thanks I tried all this but it didn't work.. camera is the worst part of this doesn't feel like I am using Samsung phone my old cheap redmi phone has better camera than this..skins are over exposed and skin tones and saturation are off and I even notice pinkish tint in photos. I regret buying this phone man. Never buying a Samsung phone again
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rs012
Active Level 3
Galaxy M
And more scene optimiser doesn't any difference and also warm and natural color tone in selfie are same too no change ni photos
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jit9433
Beginner Level 2
Galaxy M
Moreover scene optimizer makes the camera more laggy even galaxy a50 from 5 years ago feels faster and better
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jit9433
Beginner Level 2
Galaxy M
Really the camera experience is very very bad , samsung you should improve on this department for the phone. Even my 3 year old redmi note 10 pro holds up better photos and selfie than this that too without overheating. The 50mp front camera is so so shifty I didn't expect this from you samsung
rs012
Active Level 3
Galaxy M
Yes bro it's worst
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