Original topic:

Finger print issues on my M55

(Topic created on: 08-25-2024 07:58 AM)
454 Views
krishjeni
Active Level 4
Options
Galaxy M
I am unable to add my finger print

image


7 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and go to service center for resolves this issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
Galaxy M
You need to go to service center
Exynos9611
Active Level 9
Galaxy M
hey any camera issue fixed after latest software update
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Starbug
Expert Level 5
Galaxy M
Go to authorised service center they will fix it you cannot do by yourself........


If you find my comment useful then please click on the 3 dot menu and accept my solution.
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you mentioned the fingerprint sensor shows calibration needed. we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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fanboy12
Active Level 4
Galaxy M
Hello sir just check if your m55 5g device have a system app named com.huaqin.sarsensormanager it can be harmful and cause battery drain and poor experience

To do this, follow these steps:

1. Open your phone’s Settings.

2. Scroll down and tap on Apps or Applications.

3. Tap on the three dots in the top-right corner and select Show system apps.

4. In the search bar, type com.huaqin.sarsensormanager.

Please let me know if you have this app on your phone. It’s important to be cautious and disable it
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