Original topic:

battery drain fast ,Bluetooth audio disconnect, one ui crash

(Topic created on: 12-23-2022 03:43 PM)
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galaxym535g
Active Level 4
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Galaxy M
hey samsung whats going on here after one ui 5 update my samsung galaxy m 53 5g battery drain fastly even normal use also Bluetooth audio disconnected many times also phone become very lag and crash ui please this is not only my problem this is all m53 5g users problem plexz solve this immediately 
6 Comments
jarvis44
Active Level 3
Galaxy M
All Samsung m53 user do all bug report in Samsung member app.
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

AvijitDasGupta
Beginner Level 4
Galaxy M
Same problem bro my device
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rsk1990
Active Level 1
Galaxy M
Same issue in my handset. Moreover during incoming video whatsaap call other person unable to hear my voice properly
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rsk1990
Active Level 1
Galaxy M
System ui crashes
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royalbert
Beginner Level 2
Galaxy M
  • I am Roy from Kerala. Now using M53 5g. My Complaint is Battery Draining. In Half an hour more than 7% ,  Bluetooth will connect but no sound, In Camera Mode Touch not working continously. I have purchased recently, After two days I contact the Seller. They request to contact the Authorized Service Centre. After Contact they ask me to use the phone in their presence half an hour. They noticed the battery draining. After that they told they have updated some software, and ask me to use for one week. Same problem is showing.Second time also I go there. Now they are telling, they want 24Hrs for Continous Checking. I give to them.  From the Customer Side  Battery Manufacture's will not check all the parameters in the company for each Battery. Random check only. Full check up is going only through customers. So I request to Authorized Service Centres,not to tell there is no problem, with the battery
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