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Beginner Level 2

Samsung m30s worst experience for android 10 after updating from pie... when will be the next update? please resolve the issues immediately

1. Automatically restarts with out any notifications

2. Battery consumption is high by the Android system

3. Applications launching is lagging compared to the performance before the OS update

4. fingerprint sensor lagging

5.Phone is getting heated while using

6. camera have issues I cannot zoom and cannot use flash..and sometimes when using 48 mp camera
the app getting automatically stopped..Is there any solution for this or is there any way to degrade the app to older version???

3 Comments
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Active Level 5
common problem with Samsung's One UI 2.0. 8 out of 10 customers in their service center having the same problem. Just go to their service center and ask them to reinstall the software.
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Beginner Level 2

tank you sir for your tips,i have try all the step your mention but i  still have same problem

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