Original topic:

Worst Samsung Phones, don't ever buy again. Lines on Galaxy M52

(Topic created on: 10-04-2024 02:00 AM)
884 Views
Jyotismitakalita
Active Level 1
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Galaxy M
Guys, don't ever buy Samsung phones. They are simply earning money by making fool of their customers. Suddenly pink lines appeared on my Galaxy M52 phone. It's not even 3 years old but the display has pink lines. I have visited the customer care, there is no physical damage in my phone
But they are not repairing the device at FOC. They have acknowledged the issue that because of some update, people are facing this problem. But they are not doing anything. They only know how to lure customers by making adds, claiming themselves better than Apple . In reality, they don't even care when a customer faces a problem. I have earlier also raised this issue, Samsung support has not even acknowledged my problem.
Worst customer service

11 Comments
RabbitShabbit
Active Level 5
Galaxy M
stop buying @samsung devices They r cheating & looting people Their faulty updates r the main reasons for pink/green lines on our handsets Mine is M52 5g. Atleast @OnePlus_IN r giving free replacement but #cheats & #frauds @SamsungIndia r busy looting us. No reply till now.IMG_20240923_192901_1000000673_1727145050.jpgIMG_20240923_192859_1000000672_1727145050.jpg
Galaxy M
They don't even acknowledge the messages.. their customer care service number is not valid. 1800407267864 is the number of their customer care, which is not working. Samsung is simply worse, they dont give a **bleep** to their customers.
0 Likes
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open the Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

0 Likes
San654
Active Level 2
Galaxy M
Green line issue is a samsung scam. I had facing this issue after update .but his **bleep** customer support said that we have to pay. Why we dhould pay fot this problem if this issue is from their side. His escalation team **bleep** they said that submit your phone in service center and we will see ,after 15 days they said u have to pay.
I asked them to provide the written .but no one replied my mail.
They are saying that he is ceo of this company. We cannot esclate our issue in top management.

Better to buy any Chinese phone but donot buy cheap level SAMSUNG phone. PHONE.
0 Likes
Galaxy M
Don't buy Chinese phone you face same things happy journey to switch another phone bye bye you not qualified for samsung 😂😂😂😂
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Swap0_0
Active Level 3
Galaxy M
Dont buy samsung devices. They should acknowledge and provide lifetime support for this issue like oneplus.
0 Likes
Galaxy M
Ok use oneplus and get out from. samsung member you disturb who not face this problem
0 Likes
San654
Active Level 2
Galaxy M
Green line issue is a samsung scam. I had facing this issue after update .but his **bleep** customer support said that we have to pay. Why we dhould pay fot this problem if this issue is from their side. His escalation team **bleep** they said that submit your phone in service center and we will see ,after 15 days they said u have to pay.
I asked them to provide the written .but no one replied my mail.
They are saying that he is ceo of this company. We cannot esclate our issue in top management.

Better to buy any Chinese phone but donot buy cheap level SAMSUNG phone. PHONE.