Original topic:

Wifi Speed Issue

(Topic created on: 12-29-2020 01:47 AM)
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punitp
Active Level 3
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Galaxy M
For past couple of weeks, my Samsung M30s wifi speed had degraded.  Wifi speed is just 5-8 Mbps, 
while other mobile laptops getting 30-35Mbps.
I checked over few days and M30s getting very low wifi speeds. Has anyone faced this issue & resolve it ?
1 Comment
Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Forget the Network: Go to apps screen >Settings >Connections > Wi-Fi >Wi-Fi network >Tap and hold the Wi-Fi network that you're having trouble with until the menu allows you to select Forget Network.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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