Original topic:

White vertical line on samsung m51

(Topic created on: 05-16-2024 08:09 PM)
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rjstreams
Active Level 2
Options
Galaxy M
Yesterday while watching ytshorts, suddenly there appeared a white vertical line on my Galaxy M51 there was no reason to come as my device was already updated and no more updates available. 

Is there anyone else facing the same issues in their m51 ?

Samsung please resolve this if possible because I have used my device in a very careful way not even fallen 


image
White line on display 


20 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.
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umaa--
Beginner Level 2
Galaxy M
Even I am facing the same issue
goodthings
Expert Level 5
Galaxy M
Please follow above-mentioned. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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umaa--
Beginner Level 2
Galaxy M
Even i am facing the same issue Kindly help
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THEPREM
Active Level 6
Galaxy M
Facing same issue after January Security Patch Update since 3 months now. Samsung provide any resolution till now to me ...
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Sai2508
Active Level 3
Galaxy M
Yes I am also face the same issue today evening automatically
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Nikhx
Beginner Level 2
Galaxy M
In my samsung galaxy m51 appeared a white line. While playing game suddenly appeared a white line. I kindly request to samsung that do something to solve this problem.
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