Original topic:

WhatsApp folder is not created

(Topic created on: 03-19-2022 07:39 AM)
293 Views
Aravindsk
Active Level 1
Options
Galaxy M
After the successful updation of usual security patch, WhatsApp images in gallery showing as unsupported format and the location of the images also changed to com.whatsapp......
I've uninstalled and installed the app....but no folder is creating for WhatsApp
6 Comments
Sid_Karna
Expert Level 5
Galaxy M
M52 has this issue after update.
animeshmodi
Expert Level 5
Galaxy M
0 Likes
SamSahil
Active Level 1
Galaxy M
I'm having similar issues since the software update.
animeshmodi
Expert Level 5
Galaxy M
0 Likes
animeshmodi
Expert Level 5
Galaxy M
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your feedback. We welcome your suggestion and appreciate the time and effort you have spent to share your valuable comments. Samsung is aware of this issue and there has been found an error on recently released SW version .

Samsung is preparing a fixed version and it will be released via FOTA sooner. Before getting fix version, please use a workaround for a while

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes