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07-06-2020 07:56 PM in
Galaxy MI'm using Samsung M30, the .thumbnails files were deleted from my DCIM folder. Most probably by using Ccleaner to clear up space.
Now the issue is, I can not see the correct thumbnails of the photos when I try to upload/Send them through Instagram or Whatsapp.
The thumbnail shows a different image, but actually it is a different image when selected.
.thumbnails folder is empty and no new thumbnail file is being generated.
Things I have done so far:
- Cleared Gallery Cache.
- Cleared the Cache Partition.
- Cleared Cache and Data of "Media Storage"
- Soft Reset my Device
- Deleted the .thumbnails folder and created a new one again.
None of the above methods has helped.
Please help for the same.

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07-08-2020 06:38 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-09-2020 06:42 PM in
Galaxy MI can't find it on Playstore India. Can I get the link?
