Original topic:

What's the real charging watt of galaxy M04?

(Topic created on: 06-19-2024 01:35 PM)
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LiveYongLiveFree
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Galaxy M
It takes 3.30-4 hours to charge galaxy M04. This is not a change after the update. When I got the phone, the charging is poor😢 device shows 7.75W rated (5V 1.55A) 5000mah typical value actual capacity 4900mah. The charger that came with the phone is 7.75W but websites like GSMArena and Google say that there is 15W support! 😮 What is that?
I have 4/64 GB varient of galaxy M04. I have an S21 FE 5G 2023 snapdragon 888 varient I tried to charge M04 with it's 25W PD PPS adapter but there is no change even I tried with 10W oppo charger,32.4W Letv charger,65W Realme Dart charger there is no change in charging time.
Very pathetic charging..
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Remaining time shown in M04 from 24-100%


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Device rated watt shows in About device settings 


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Orginal Branded adapter provided in phone box



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Google search 


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GSMArena website



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Flipkart sellers answers


2 Comments
cs_member10
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

 

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Galaxy M
There is no issues in charging I asked about the difference in watts mentioned in websites, Google ect.. and the actual rated watt of the device. Software is updated to the latest one ui 6.1.
Charging time is normal as using just 7.75W charger for 5000mah😥
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