Original topic:

Warranty about battery

(Topic created on: 07-18-2024 04:14 PM)
308 Views
nihaar2103
Beginner Level 2
Options
Galaxy M
I purchased a galaxy m34 half a month ago and the battery is a 6000 mah unit.
However the battery life is terrible, the reviews are saying that this phone can get upto 9 hours of screen on time but I'm barely getting 4 hours.
If this is a battery issue can it be replaced under warranty cause the phone is still new and barely a month old.
Any help would be appreciated. 
Thanks in advance....
0 Likes
3 Comments
Sameer
Active Level 8
Galaxy M
Make some customisations as shown in the video which is specifically created to tackle this issue

https://youtu.be/DXM7pdW5a-w?si=OjKoDLlvP4F3Hrgr

Also make your phone 2x faster

https://youtu.be/pgNi1Pmua3c?si=ox4ptU8hZorBfFbZ

When the device is new ...give it few weeks of time for it to study the usage patterns and battery is optimised later ...

Do subscribe to my youtube channel for all tips, tricks, app reviews , latest updates
0 Likes
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue by the given links.

Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps in the link below.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical inspection of your device, they will provide you with all information about the product warranty and further process for repair. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
akashsoni0486
Active Level 1
Galaxy M
It's usually give 7 to 9 hours SOT
This is not a gaming phone but still provide you atleast 6 hours SOT
It depends on your ussage1721999729177.jpg
0 Likes