Original topic:

Wallpaper services (glance on Samsung) not working

(Topic created on: 10-02-2022 10:11 AM)
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SardarNasirMehmood
Beginner Level 2
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Galaxy M
Dear All,
Can someone help me (glance on Samsung) in wallpaper services not working even i done reset all settings.
Secondly in the same service (story topics) there is no option available only available is daily digest even that is not working on lock screen.
4 Comments
mZoOnY
Active Level 10
Galaxy M
Is this after updating to Android 12 or recently?

Because Android 12 did make few changes including dynamic wallpapers on the lock screen
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Galaxy M
I got last updat in March, please find the attached screen shot for your reference Screenshot_20221003-052522_Software update.jpg
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fasalu976
Active Level 6
Galaxy M
Step 1. Open Settings and select Wallpaper. 

Step 2. Select Wallpaper services. 

Step 3. Select first one

dynamic-lock-screen-off-step_1000004125_1664748275.jpg
Samsung_specialist
Community Manager
Options
Galaxy M

Hello,

 

Please follow the troubleshooting steps which might help to solve the issue.

Go to settings > click search option > find wallpaper services app > click wallpaper services app> click storage options , clear data this app and restart your device.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

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