Original topic:

Vibration

(Topic created on: 01-11-2024 11:50 PM)
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Priyam04
Active Level 1
Options
Galaxy M
My phone's model is Samsung galaxy m21. Its vibration suddenly isn't working. It was working very smoothly but suddenly it got off. Call, touch, typing in all sectors vibration totally not working. I restarted my phone several times but it stays same. I updated software in December. 
7 Comments
Samsung_OneUi
Expert Level 5
Galaxy M
Check the vibration settings if they are turned off. If not then may be a hardware problem of vibration motor.
Priyam04
Active Level 1
Galaxy M
I already checked multiple times but it didn't work out.
0 Likes
Samsung_OneUi
Expert Level 5
Galaxy M
That means its a vibration motor problem. Go to service center.
Galaxy M
Go get it changed from ur nearest Samsung service center for 90rs
Bidu10
Active Level 5
Galaxy M
Same problem facing in Samsung F22 Device
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Priyam04
Active Level 1
Galaxy M
I think this is caused by updating the software
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Disconnect all accessories (if any)
1. Disconnect anything plugged into the headphone jack like, a selfie stick, headphones, Bluetooth, etc.
2. Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device.

Sounds and vibration settings.
To check Sound and vibration settings, follow the given steps:
1-Go to Settings > Sounds and Vibration. Enable the toggle for Vibrate while ringing. If it’s already on, disable it and enable it again.
2-You must manually check that the vibration settings for the required functions are enabled.
3- To check System sound/Vibration control follow the given steps:
Go to Settings > Sounds and vibration > System sound/Vibration control. Enable the required toggles.

Change Vibration Pattern and Intensity.
Follow the given steps:
Go to Settings > Sounds and Vibration>Then check,
1-Call vibration pattern.
2-Notification vibration pattern.
3-Vibration intensity.

If vibration doesn’t work for a particular app, like the Messages app, you should check the app’s settings.

Samsung smartphones let you customize the notification settings separately for each app. Vibration must have been disabled accidentally for the app.

There are two ways to check this. Firstly, you can open the app settings directly from the app and enable vibration under Notification settings.

Alternatively, go to phone Settings > Apps. Tap on the problematic app. Then tap on Notifications.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support